Booking a Rideshare? Here’s What You Should Know About Accidents, Insurance & More

Sharing rides is not by any means a new concept. It can be traced all the way back to World War I when the U.S. government required ridesharing to conserve rubber for the war. People continued to voluntarily share rides in the following decades, but it wasn’t until 2010 that a new way to rideshare became widely available.

With the capabilities of smartphones and their popularity, new rideshare companies offered a way for people to schedule and pay for rides from their phones in real time. Uber, Lyft (then known as Zimride), and Sidecar were the first to offer ridesharing in this way. These companies matched drivers with passengers, essentially working as a platform for drivers who wished to operate as a taxi and get paid to take one or more people from point A to point B.

Today, Uber and Lyft dominate the rideshare market in the United States. Ridesharing has increased exponentially in popularity and ease of use; the worldwide ridesharing market is estimated at $85.8 billion. As of 2022, about 36% of Americans have used a ridesharing app.

Ridesharing has brought an unmatched level of convenience to traveling by automobile. It eliminates the need for a designated driver because you can summon one at nearly any time, day or night, from an app on your phone. It makes traveling in new cities easy because you don’t have to rent a car and try to find your own way around. It offers people without licenses a way to get around.

For all its advantages, however, there is another side to ridesharing that must be considered.

U.S. Rideshare Accident Statistics

With the rising popularity of rideshare services like Uber and Lyft, particularly in densely populated areas, it stands to reason that there has been an increase in rideshare-involved traffic accidents. In 2020, economists at The University of Chicago and Rice University released a study that examined the correlation between rideshare services and traffic fatalities between 2011 and 2016.

The study analyzed traffic accident statistics from the National Highway Traffic Safety Administration (NHTSA) as well as information regarding miles driven, gas consumption, and new vehicle registrations. Its outcome was bleak, with general findings that fatal accidents increased by 2-3% in cities where ridesharing was introduced. Gas consumption, new vehicle registrations, and miles driven increased in those cities as well.

Critics of the rideshare study have shared concerns that the increase in accidents could be due to other factors, such as low gas prices, which would also cause increases in overall traffic. The study’s researchers themselves discussed the need for more insight into traffic accidents and ridesharing’s overall contribution to these.

On June 1, 2022, Uber shared its second U.S. Safety Report, focusing on reports of accidents and assault involving Uber drivers, passengers, or trips during 2019 and 2020. Using data compiled by the NHTSA’s Fatal Analysis Reporting System (FARS), the rideshare company shared that there were 101 Uber-involved traffic fatalities over that 2-year period. 14 were Uber drivers; 19 were passengers.

Uber, which held 69% of the U.S. rideshare market as of July 2021, claims in its latest Safety Report that 99.9% of trips in 2019 and 2020 ended without any safety incident (which would include an accident as well as physical or sexual assault). But what about the accidents that did occur?

Ridesharing in the United States
Growth, Adoption & the Safety Record
$85.8B
worldwide market
The worldwide ridesharing market is estimated at $85.8 billion. As of 2022, approximately 36% of Americans have used a ridesharing app — with Uber and Lyft dominating the U.S. market.
Uber U.S. market share
69%
as of July 2021; Lyft holds most of the remaining share
Fatal accident increase
2–3%
rise in fatal accidents in cities where ridesharing was introduced, per University of Chicago & Rice University study (2011–2016)
Uber-involved fatalities (2019–2020)
101 total
14 were Uber drivers; 19 were passengers; remaining were third parties
Trips without safety incident
99.9%
per Uber’s own 2022 Safety Report covering 2019 and 2020 trips
Sources: Statista; University of Chicago & Rice University (2020); Uber U.S. Safety Report (2022)

Liability & Insurance for Rideshare Accidents

When it comes to liability and insurance coverage, rideshare accidents are different than other traffic collisions. For example, if you are a passenger in a Lyft, who pays for your medical bills after an accident? What if you are driving for Uber and another driver causes a collision that leaves you injured?

There are entirely new factors to consider.

Rideshare companies themselves offer insurance coverage for drivers and passengers. Lyft has insurance policies that cover drivers and passengers in the event of an accident. With Lyft, this coverage only applies when the app is on. The company offers third-party liability insurance of varying amounts for “covered accidents if your personal insurance does not apply.” This coverage applies to times when the app is on and a driver is waiting for a ride request, is driving to pick up a passenger, or is taking a passenger to their destination. Coverage varies depending on the state and the specific scenario.

Uber’s insurance policies are quite similar.

Uber & Lyft insurance
Coverage Depends on the App State
App Off
Personal insurance only
The driver is not working for the rideshare company. Only the driver’s personal auto insurance applies.
Rideshare coverage
None
App On — Waiting
Limited rideshare coverage
App is on but no ride has been accepted yet. Rideshare companies offer limited third-party liability if personal insurance does not apply.
Rideshare coverage
Partial — liability only
Active Trip
Full rideshare coverage
Ride accepted and driver is en route to pick up, or passenger is in the vehicle. Both Uber and Lyft provide their highest coverage tier during this phase.
Rideshare coverage
Full — highest tier active
Coverage amounts and terms vary by state. Some personal insurance policies do not cover accidents that occur while the app is on — a gap that “rideshare insurance” riders are designed to address.
Sources: Lyft insurance disclosure; Uber insurance disclosure

Some insurance companies have even started offering “rideshare insurance,” which is meant to cover any potential gaps in coverage between one’s personal car insurance policy and the coverage provided by the rideshare company.

After a rideshare accident
Who Is Responsible for Your Injuries?
Liability depends on your role in the accident, who was at fault, and whether you are in a fault-based or no-fault state. Here are the three most common scenarios.
Scenario 1
You are a passenger in an Uber or Lyft
The rideshare company’s insurance policy may cover your injuries. The exact outcome depends on who was at fault and the insurance laws in your state — particularly whether your state uses a fault-based or no-fault system.
Primary source: Rideshare company insurance (if app was on and trip was active)
Scenario 2
You are driving and a rideshare driver hits you
In fault-based states like Texas, the at-fault driver is responsible for property damage and injuries. If the rideshare driver was at fault, the rideshare company’s insurance policy should cover your claim.
Primary source: Rideshare company insurance (if driver was at fault and app was on)
Scenario 3
You are driving for Uber or Lyft and another motorist hits you
The at-fault driver’s insurance policy should cover your injuries. The rideshare company’s policy may also provide additional coverage, depending on the circumstances and your state.
Primary source: At-fault driver’s insurance; rideshare policy may supplement
Bottom line
Because there are so many variables — fault, app state, state insurance law, and your role in the accident — the best course of action after a rideshare accident is to consult a local attorney who can assess your specific rights and options.
Sources: Uber insurance disclosure; Lyft insurance disclosure

In the end, liability and coverage for a rideshare accident will depend on whether the incident occurred in a fault-based or no-fault state, whether you were a passenger or a driver, and who caused the collision. Because there are so many variables, the best thing to do is to involve a local attorney who can offer insight into your specific rights and options.

About the Firm

Rideshare accidents introduce a layer of complexity that standard vehicle collision claims don’t: multiple insurance policies, app-state coverage gaps, and the involvement of large corporations with dedicated legal teams. Arnold & Itkin represents passengers, drivers, and other motorists injured in Uber and Lyft accidents, helping clients navigate the coverage disputes and liability questions that can stand between them and the compensation they need. The firm’s rideshare accident lawyers handle vehicle accident cases across Texas and nationwide, backed by more than $20 billion recovered in verdicts and settlements since 2004.

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